School Home Communication

At Tollgate Primary, we believe it’s important to:
- Work in partnership with parents/carers to support their child’s learning
- Create a safe, respectful and inclusive environment for pupils, staff and parents
- Model appropriate behaviour for our pupils at all times
To help us do this, we set clear expectations and guidelines on behaviour for all members of our
community. This includes staff (through the Staff Code of Conduct) and pupils (through our behaviour
policy). This policy addresses the conduct of parents whilst on the school site, at school events and
whilst engaging with members of school staff outside of school hours.
You can find our Parent Code of Conduct HERE and our Home School Agreement in the sidebar.
Communicating with our parents and carers is such an essential and important part of what we do. It is vital that all of the up-to-date information about our activities, newsletters, calendars, events and school news is relayed in a timely manner to our parents and carers. It is something that really matters to us.
Please see the communication tools we use at our school to enable the smooth and safe transference of information between school and home.
If you have any issues accessing these tools please contact the School Office.

Tollgate Primary School uses ARBOR to communicate to parents and carers. On ARBOR you can view club information, book wrap around care, view your child’s attendance, book parent’s consultations, update your information and give permissions. As we are a cashless school, we also use ARBOR for all payments. If you need any assistance with ARBOR the school office is happy to help.

Teachers will add families to the ClassDojo each year in order to share updates about classroom learning and achievements. This is a convenient way to communicate with your class teacher as well and is available as both app and web based versions.